General Terms and Conditions (GTC) and Consumer Information
General Terms and Conditions (GTC) and Consumer Information
Status: 06/2024
General terms and conditions and information about the entrepreneur within the framework of purchase contracts concluded via the online shop between Destillate Prinz von Sachsen GmbH & Co. KG – hereinafter referred to as “Seller” – and the customer – hereinafter referred to as “Customer”.
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Scope and general information
Subject to individual arrangements and agreements that take precedence over these General Terms and Conditions, the following General Terms and Conditions apply exclusively to the business relationship between the seller and the customer. Unless otherwise agreed, the inclusion of the customer's own terms and conditions is excluded. The customer is a consumer if he concludes the contract for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. In contrast, an entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding the legal transaction, acts in the exercise of his commercial or independent professional activity. -
Conclusion of the contract
By placing your order, you submit a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation in writing, by email, or by fax, or by delivering the ordered goods. You will first receive confirmation of receipt of your order by email to the email address you provided (order confirmation). However, a purchase contract is only concluded when we send you our order confirmation in writing, by email, or by fax, or when we deliver the ordered goods. When ordering via our online shop, the ordering process comprises a total of five steps.
Select the desired product, quantity and product variant, place in the shopping cart
2. Entering customer data
3. Overview of billing information and option to enter a different delivery address
4. Choice of shipping method (currently shipping only with UPS)
5. Order overview with the option to review all information (e.g., name, address, payment method, ordered items) and correct it if necessary before submitting your order to us by clicking "Order with payment." However, the order can only be submitted and transmitted if the customer accepts these terms and conditions by clicking the "Accept Terms and Conditions" button, thereby incorporating them into their order. The contract text will be stored in compliance with data protection regulations.
The contract is concluded in German. -
Storage of the contract text
We save the contract text of your order. You can print it before sending your order to us by clicking "Print" in the last step of the order process. We will also send you an order confirmation and an order confirmation with all order details. -
Retention of title
The delivered goods remain our property until all claims have been paid in full. -
Prices, shipping costs, return costs in case of cancellation
All prices are final prices and include VAT. Domestic shipping costs of €3.80 per order apply. Free shipping is available for orders over €120.00 (including VAT).
If you exercise your right of withdrawal, you will bear the direct costs of returning the goods. -
Delivery conditions
The delivery times stated in the offer apply and begin upon receipt of payment.
If no copies of the selected product are available at the time the customer places the order, the provider will notify the customer of this immediately in the order confirmation. If the product is permanently unavailable, the provider will refrain from accepting the order. In this case, a contract will not be concluded.
(3) If the product specified by the customer in the order is only temporarily unavailable, the provider shall also inform the customer of this immediately in the order confirmation.
(4) The following delivery restrictions apply: The provider only delivers to customers who have their habitual residence (billing address) in one of the following countries and can provide a delivery address in the same country: Germany. Deliveries to other countries are only possible upon request. -
Payment terms
For new customers, payment is made in advance by bank transfer to the bank account specified in the order confirmation. For all subsequent orders, payment is made by invoice. The invoice amount must be transferred to our account within 10 days.
Insert payment terms here if necessary:
(1) The customer can make payment by direct debit, credit card, PayPal or invoice.
(2) The customer can change the payment method stored in his user account at any time.
(3) Payment of the purchase price is due immediately upon conclusion of the contract. If the payment due date is determined by the calendar, the customer shall be in default simply by missing the due date. In this case, the customer shall pay the provider default interest for the year at a rate of 5 percentage points above the base interest rate.
(4) The customer’s obligation to pay default interest does not exclude the provider from claiming further damages caused by default. -
Warranty
The warranty is based on the statutory provisions. -
Data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions.
When you visit our website, the IP address currently used by your PC, the date and time, the browser type and operating system of your PC, as well as the pages you view, are logged. However, this does not allow us to draw conclusions about personal data, nor does it intend to do so.
The personal data you provide to us, e.g., when placing an order or via email (e.g., your name and contact details), will be processed solely for correspondence with you and only for the purpose for which you provided the data. We will only pass your data on to the shipping company commissioned with the delivery if this is necessary to deliver the goods. To process payments, we will pass on your payment details to the credit institution commissioned with the payment.
We assure you that we will not disclose your personal data to third parties unless we are legally obligated to do so or you have expressly consented to this in advance. To the extent that we use third-party services to carry out and process data processing, we comply with the provisions of the Federal Data Protection Act and the GDPR. -
Duration of storage
Personal data communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as retention periods under commercial and tax law apply, certain data may be stored for up to 10 years. -
Your rights
If you no longer agree to the storage of your personal data or if it has become incorrect, we will, upon your instruction, delete, correct, or block your data within the framework of the statutory provisions. Upon request, you will receive information about all personal data we have stored about you free of charge. If you have any questions about the collection, processing, or use of your personal data, or for information, correction, blocking, or deletion of data, please contact
Distillates Prince of Saxony GmbH & Co. KG
Mr. Nils of Saxony
Schlossallee 3
01468 Moritzburg
Phone +49 (35207) 998470
Fax: +49 (35207) 998471
Email: Datenschutz@prinzvonsachsen.de
Links to other websites
To the extent that we refer to or link to third-party websites from our website, we cannot guarantee or assume liability for the accuracy or completeness of the content or the data security of these websites. Since we have no influence on the compliance with data protection regulations by third parties, you should review the respective privacy policies separately.
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Cancellation policy
(1) Consumers generally have a statutory right of withdrawal when concluding a distance selling contract, of which the provider will inform them below in accordance with the statutory model. Exceptions to the right of withdrawal are regulated in paragraph (2). A model withdrawal form can be found in paragraph (3).
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us (Destillate Prinz von Sachsen GmbH & Co. KG) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
(2) The right of withdrawal does not apply to contracts for the delivery of goods that have been clearly tailored to personal needs.
(3) The provider informs about the model withdrawal form in accordance with the statutory provisions as follows: - Final provisions
(1) Contracts between the Provider and the Customer shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular those of the state in which the Customer, as a consumer, has his or her habitual residence, remain unaffected.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.
(3) The contract remains binding in its remaining parts even if individual provisions are legally invalid. The invalid provisions shall be replaced, where applicable, by the statutory provisions. However, to the extent that this would constitute an unreasonable hardship for one of the contracting parties, the contract shall be invalid in its entirety.